About Us

At AC‑NOW, we believe that comfort should follow you—wherever life takes you. Whether it’s a blazing summer day or a crisp autumn evening, our mission is to provide smart, personal climate solutions that make your day easier, healthier, and more enjoyable.

Headquartered on the West Coast in Washington State, we operate with a global reach, thanks to a strong network of trusted partners and suppliers across the world. This allows us to deliver efficient, innovative products—fast and reliably—to customers in the U.S. and beyond.

🌍 Our Commitment to Sustainability

We’re not just about keeping you cool or warm—we’re also serious about keeping our planet safe.

We prioritize products made with durable materials to reduce waste.

We work with eco-conscious suppliers who care about packaging, energy efficiency, and sustainable logistics.

We encourage our customers to reuse, recycle, and choose wisely—because small steps matter.

🛍️ How We Choose Products

Every item in our store goes through a simple but powerful checklist:

Is it genuinely useful in daily life?

Does it meet our performance and durability standards?

Is it portable, easy to use, and energy efficient?

Would we use it ourselves?

From mini fans and wearable heaters to portable air coolers, we handpick products based on function, quality, and seasonal relevance. No gimmicks—just things that work.

💬 Our Customer Service Promise

We're a small, dedicated team—no bots, no scripts, no corporate red tape.
When you reach out, you’ll communicate to a real person who cares.
Whether you need help choosing the right product or tracking an order, we're here to make your experience smooth and frustration-free.

Need support? Just drop us a message. We’ll get back to you fast.

🚚 Delivery Times & Transparency

We know fast, reliable delivery matters. That’s why most of our orders arrive within 1–5 business days, depending on the product type and shipping destination.

📦 U.S. Domestic Shipping: Usually 1–3 days for most in-stock items

🌎 International Shipping: Typically 3–5 business days, depending on customs and local carriers

🕐 Real-Time Tracking: Every order includes an estimated delivery date at checkout so you always know when to expect your package

🔄 Updates: You’ll receive timely shipping updates and tracking links via email.

We work closely with our logistics partners to ensure your items arrive quickly, safely, and as promised. If something is delayed, we’ll keep you in the loop.

Have questions? Just reach out—we’re here to help.